Store Policies
Shipping and Handling
All prices are in New Zealand Dollars (NZD).
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House on the Hill Design ships both within New Zealand, and overseas.
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If you would like your order to be posted, choose the delivery option at checkout. Shipping prices vary between products and your location.
If you are based in Christchurch, New Zealand, pick up can be arranged.
We have provided estimates of delivery times in the shipping information. These can be unpredictable however and we can’t be held responsible for any delays beyond our control.
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If any goods are damaged, please contact us immediately and we can arrange for a replacement. Some villages and larger items may be pick-up only, which will be noted in the product description.
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All orders will be charged in New Zealand Dollars and include 15% GST.
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If your purchase is a gift, we would be happy to wrap it for you, at no cost and we can even add a personal message. Just add a note at checkout and let us know what you would like it to say.
Privacy
Any personal information collected is completely confidential and will never be shared.
If you have any questions regarding our store policies, please contact Jackie via email.